Byrna® launchers, Byrna Banshees™ and Byrna launcher accessories and projectiles that are damaged or defective when received will be replaced at no charge to the customer provided that a Return Merchandise Authorization (RMA) is requested within ten (10) days of receipt and the product is shipped within five (5) days of the RMA issuance.

*This policy provides for replacement of goods that arrive damaged or defective upon inspection with new products at no cost to the customer. Defects or operational issues that arise after this period will be repaired in accordance with our standard limited factory warranty.